The night before my son’s big birthday sleepover at the local Ramada, I stumbled on the hotel’s Yelp reviews. I did a little “yelp!” myself. My heart sank as I read bad review after bad review from just days before. The hotel was worn, dated and unclean. More importantly the main water slide was out of order for repairs. As I scrolled through the bad reviews I tried to quickly think of an alternative. The main water slide was the whole point of staying in a hotel. We had a nonrefundable reservation. What to do?
I decided not to do or say anything. I couldn’t do anything to change the situation and I couldn’t say anything to make it better. True, it was my son’s birthday present, but learning to deal with disappointment, and just plain being flexible, is important, too. I decided to lower my own room standards and tough it out. I was there for my son, after all. If he had to deal with disappointment, I could, too. So I kept my mouth shut.